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Support


CED has one of the best customer support packages available. In the left hand menu you will find links to the various tools and information pages that should help you to make the most of our products.

  • User Forums : provides a forum where you can ask for help and advice, share your experiences, scripts, data and feedback
  • Software Compatibility : offers information on the compatibility of our software with both hardware and operating systems
  • Hardware returns : describes the returns procedure that you must follow when returning equipment to us for re-calibration, servicing or repair

More support tools and pages will be added in the future. We encourage you to use these pages and our downloads section as a first line of support, however, we realise that there may be situations that require direct help and you can get this by contacting us:

By email:

Software help: softhelp@ced.co.uk
Hardware help: hardhelp@ced.co.uk
General information: info@ced.co.uk

By telephone:

Software help: (Int.+44) (0)1223 433470
Hardware help: (Int.+44) (0)1223 433477
General information: (Int.+44) (0)1223 420186

From North America (Toll Free):

1 800 345 7794

By post

Cambridge Electronic Design Limited
Technical Centre,
139 Cambridge Road,
Milton,
Cambridge
CB24 6AZ
ENGLAND

Cambridge Electronic Design Limited

Registered in England: 972132

Registered office:

  • Cambridge Electronic Design Limited,
  • Technical Centre,
  • 139 Cambridge Road,
  • Milton,
  • Cambridge CB24 6AZ
  • ENGLAND.

VAT: GB 214 2617 96

Producer Registration number: WEE/BD0050TZ

Terms and Conditions of Sale

For our US customers, we can provide tax form W-8BEN, that identifies us as a UK company.

DUNS: 219151016
CAGE/NCAGE: KB797
NAICS: 423490
Commodity codes
Hardware: 84716070
Software: 85234945
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By email:

info@ced.co.uk

By post
  • Cambridge Electronic Design Limited,
  • Technical Centre,
  • 139 Cambridge Road,
  • Milton,
  • Cambridge CB24 6AZ
  • ENGLAND.
By telephone:

(Int.+44) (0)1223 420186

From North America (Toll Free):

1 800 345 7794

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